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Terms of Service

ATOM Interstate · Effective April 19, 2026

Acceptance of Terms

By creating an account or using ATOM Interstate ("ATOM", "the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

These terms apply to all users, including tour managers, accountants, booking agents, and any team members invited to an account.

What ATOM Is

ATOM is a software tool for the touring music industry. It helps users track shows, manage expenses, calculate settlements, and coordinate tour logistics. ATOM is an operational tool — it is not a licensed financial advisor, accountant, or legal advisor. Nothing in the Service constitutes financial, tax, or legal advice.

Settlement calculations, P&L summaries, and expense reports generated by ATOM are based solely on the data you enter. You are responsible for verifying the accuracy of all financial data and for consulting qualified professionals for tax, legal, or accounting matters.

Your Account

To use ATOM you must create an account with a valid email address. You are responsible for:

One license key is issued per account. License keys are non-transferable unless arranged directly with ATOM Interstate. If you suspect unauthorized access to your account, contact us immediately at atom@atominterstate.app.

Subscriptions and Payment

ATOM is offered on a subscription basis. Pricing, plan features, and billing terms are displayed at the time of purchase. All fees are in USD unless otherwise stated.

Subscriptions renew automatically unless cancelled before the renewal date. Refunds are handled on a case-by-case basis — contact us within 7 days of a charge if you believe a refund is warranted.

We reserve the right to change pricing with at least 30 days notice to active subscribers.

Acceptable Use

You may not use ATOM to:

Your Data

You own the data you enter into ATOM. We do not claim ownership of your tour data, financial records, or any content you create using the Service.

You grant ATOM Interstate a limited license to store, process, and transmit your data solely to provide the Service. See our Privacy Policy for details on how your data is handled.

You are responsible for maintaining your own backups of critical data. While we take reasonable steps to protect your data, we do not guarantee against data loss.

Support Access

You acknowledge that, from time to time, ATOM Interstate may need to view your account to help you. This only happens through our in-app Support Access Process:

  1. Authorized ATOM personnel send you an access request via an in-app banner, with their identity, the reason, and the requested duration.
  2. You may approve or decline the request.
  3. If you approve, access is time-bounded — a maximum of 4 hours for a Support Debugging grant, or 30 days for an optional Beta Observation grant — and you may revoke it at any time from the banner shown during the active session.
  4. Every read of your data during an approved session is logged with the grant ID, timestamp, and the section viewed.
  5. When the grant ends, we send you a summary of what was accessed.
  6. You can view your complete access history at any time in Settings → Security & Legal → Account Access History.

Confidentiality

Your tour data — including financial records, deal terms, settlement figures, artist fees, commissions, crew information, and all other content entered into the Service — is confidential. ATOM Interstate will not disclose your data to any third party except:

ATOM Interstate will not use your specific tour data for advertising, marketing, or commercial purposes beyond operating the Service for you. Information learned while resolving a specific issue you reported may be used to fix that issue. Generalized, non-identifying insights may inform product improvements. Your specific data is not used to train AI or machine-learning models.

Support access is limited to authorized ATOM personnel and is strictly view-only — no writes occur through the support flow. Internal misuse of support access is a termination offense under our employment policies. Full operational details of the Support Access Process are described in our Privacy Policy.

AI Chat Assistant

ATOM includes an AI-powered chat assistant. Responses generated by the AI are based on your tour data and general knowledge — they are not a substitute for professional advice. The AI may make errors. Always verify important financial or logistical information independently.

Intellectual Property

ATOM Interstate, its logo, design, and software are the intellectual property of ATOM Interstate. Nothing in these Terms grants you any right to use ATOM's trademarks, logos, or branding without prior written consent.

Limitation of Liability

To the maximum extent permitted by applicable law, ATOM Interstate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss of business, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid to ATOM Interstate in the 12 months preceding the claim.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Termination

You may cancel your account at any time by contacting us. We reserve the right to suspend or terminate accounts that violate these Terms, with or without notice.

Upon termination, your right to use the Service ceases. We will retain your data for 30 days following termination, after which it may be permanently deleted.

Governing Law

These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict of law provisions. For users in the European Union or United Kingdom, mandatory local consumer protection laws apply in addition to these Terms.

Changes to These Terms

We may update these Terms as the Service evolves. We will notify active users by email of any material changes at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email us at atom@atominterstate.app.